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  • Window Inside Sales Specialist- Greenwich, CT
    Job Type: Full-time
    Location: Greenwich, CT

Description

Why INTERSTATE?
When you join INTERSTATE, you join a team of friendly and sales professionals who are committed to delivering customer satisfaction and helping each other grow! 

About INTERSTATE
For over 100 years, Fairfield & Westchester County architects and builders have trusted Interstate to supply building materials & custom millwork for the area's finest homes. We specialize in custom moulding and offer a variety of building material products. With design centers in Greenwich and Westport, CT, and various retail locations, we proudly serve clients throughout Stamford, Westport, Norwalk, Fairfield, New Canaan, CT, and surrounding areas, including Scarsdale, Rye, Port Chester, and Shrub Oak, as well as other NY communities.

Summary/Objective 

The Window Inside Sales Representative assists customers in selecting the right product for their project. The representative cultivates excellent working relationships with existing customers while developing and adding new clients to his/her book of business. This role promotes the products we sell, while delivering excellent customer service to our customers, which includes homeowners, builders, contractors, and architects, among others. This role plays an important part in the success of our company and as such requires excellent closing skills. 

Essential Job Functions 

  • Assist customers in finding the right product that best suits their needs. 

  • Works with architects, designers, and builders to source the right product for their projects and provide them with timely quotes. 

  • Closes sales promptly while maintaining a high profit margin and delivering excellent customer service. 

  • Assist other team members with quotes and sourcing of products. 

  • Secures window orders and processes them correctly. 

  • Ensure that necessary changes or corrections are submitted in a timely fashion.  

  • Negotiates terms, pricing, and delivery with window vendors. 

  • Places window orders from approved vendors and maintains accurate records. 

  • Looks for opportunities to negotiate favorable purchasing terms.  

  • Arranges for the return and credit of defective products.  

  • Assist other associates with questions on products and orders. 

  • Adheres to company policies, processes, and procedures. 

Other Duties: 

  • Assist other associates with questions on products and orders. 

  • Adheres to company policies, processes, and procedures. 

Requirements

Qualifications & Competencies 

Education & Experience: 

  • A high school diploma or GED equivalent is required. 

  • Minimum of four years of experience or demonstrated knowledge, skills, and abilities to perform the above. 

  • Technical and computer skills  

  • Basic mathematical and measurement skills 

  • Ability to read and interpret blueprint measurements. 

  • Experience with popular window brands, including Anderson and Marvin. 

Skills, Licensing & Certifications: 

  • Excellent written and oral communication skills 

  • Excellent negotiation skills 

  • Proactive planning and time management skills are required.  

  • Keen attention to detail 

  • Ability to learn new systems and concepts quickly. 

  • Product knowledge and relationship-building skills.  

  • Working knowledge of the construction industry with window product knowledge and home building requirements. 

Working Conditions & Physical Demands 

  • Typical office environment, occasionally walking. 

  • Prolonged sitting (90% of the time).  

  • Ability to stare at a monitor for extended periods of time. 

Position Type and Expected Hours 

  • Full-time position. 

  • Typical schedule: Monday through Friday, 7:00 a.m. to 4:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. 

  • Travel: Occasional. 

Supervisory Responsibility 

None