Interstate + Lakeland Lumber is currently seeking qualified professionals to join the IL team. You can find information about our open positions in the tabs on this page. To apply for a position at Interstate + Lakeland Lumber, please email your resume to: HR@interstatelumber.com.
Counter Sales Associate
Currently seeking a Counter Sales Associate at THREE of our retail lumber yard locations.
1) Shrub Oak, NY
2) Greenwich, CT
3) Stamford, CT
To apply, please email your resume to: HR@interstatelumber.com
Job Type: Full-time
Interstate + Lakeland Lumber, is seeking an Inside Counter Sales Associate for our newly renovated Shrub Oak, NY location.
While products are important, our success is due to our greatest asset, our people. Interstate + Lakeland Lumber is a team of dedicated professionals with great expertise and knowledge of the products we sell and our industry in general. This knowledge sets us apart and enables us to provide consistent and unsurpassed customer service.
To continue the commitment to servicing our customers, we are currently seeking an Inside Counter Sales Associate to join our Shrub Oak, NY, Inside Sales Associate team. The ideal candidate must have a can-do attitude, be a quick learner and get along well with others.
Summary/Objective: The Counter Salesperson is responsible for providing customers with outstanding customer service which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow the manager's directions and complete task as requested.
Essential Functions:
- Ability to follow instructions and communicate effectively
- Ability to learn about our products and keep up to date product knowledge
- Process sales in an accurate manner
- Balance cash registers
- Provide Outstanding Customer Service
- Assisting customers who purchase /or pick-up merchandise at the store.
- Process Sales Orders generated at the counter.
- Provide customers with reliable information regarding product specifications and pricing.
- Assisting team Members in servicing customers, answering phone calls, stocking merchandise and pulling orders for deliveries.
- Process Cash sale returns and refund paperwork
- Maintain cleanliness of counter area and ensuring merchandise displays remain stocked, current and neat
- Ensure that store displays are categorized properly
- Miscellaneous projects as assigned
Other Duties:
- Assist with customers in the yard as needed.
- Other duties as assigned.
Competencies:
Reliable transportation; excellent written and oral communication skills; excellent negotiation skills; pro-active planning and time management skills required. Working knowledge of construction industry product knowledge and home building requirements Highly self-motivated and positive attitude
Required Education and Experience:
- High school diploma or GED equivalent.
- Excellent verbal/written communication and organizational skills are essential.
- Strong organizational and interpersonal skills
- 2 Years of Building Materials Counter Sales Experience
Working Conditions and Physical Demands:
- Physical demands include lifting, carrying, standing, kneeling, and walking,
- The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration and extreme weather conditions.
Position Type/Expected Hours of Work:
This is a full-time position. Work schedule varies and requires employee to work every other Saturday and responsible for closing the store on occasion. Typical hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. Saturdays from 8:00am to 12:00pm
To apply for this position, please email your resume to: HR@interstatelumber.com.
Showroom Coordinator
Westport, CT
To apply, please email your resume to: HR@interstatelumber.com
Job Type: Full-time
Interstate + Lakeland Lumber, is seeking a Showroom Coordinator for our Westport, CT Location
Interstate and Lakeland Lumber is an organization that strives to provide excellent customer service and quality product line offering to our clients. With multiple locations in CT and NY and 100 years in business, Interstate Lumber is dedicated to creating a rewarding career for all its associates.
We are looking for a motivated, detail-oriented, and customer-centric associate to be part of our newest showroom in Westport, CT. This candidate will support the inside sales team in all aspects of the sale cycle while focusing on high-quality customer service at all times. The ideal candidate should have prior experience working in a showroom sales environment and possess some knowledge of building materials products.
Summary: The Showroom Coordinator is responsible for providing customers with outstanding customer service as the primary point of contact for our new Westport showroom. This role requires someone who has excellent communication skills, is detail-oriented, and possesses time management skills to help coordinate appointments.
Essential Functions:
Warmly greet customers when they walk in the door and provide excellent customer service.
Engage customers, in-person and on the phone, to discern their needs and direct them to the appropriate sales staff.
Schedule appointments for customers with our Sales reps.
Collect customer information in a database and send follow-up communications.
Leverage our computer system to provide customer updates on orders and deliveries.
Stock literature and refreshments.
Help schedule and coordinate general building maintenance.
Perform other administrative tasks to support the Sales team.
Required Education and Experience:
High School diploma, GED, or other high school diploma equivalent
Previous experience working in a showroom environment
Prior experience with building material products is preferred but not required
Skills and Competencies:
Strong customer service skills with direct customer experience.
Excellent organizational and time management skills.
Keen attention to detail.
Ability to multi-task and work in a fast-paced environment.
Computer skills, including Microsoft Office.
Must have knowledge of office administrative procedures and equipment.
Ability to work with a team and adapt to a constantly changing environment.
Must have high level of interpersonal skills to handle sensitive situations. Position requires demonstrated poise and tact when greeting and working with customers.
Demonstrated accuracy and thoroughness, monitors own work to ensure quality
and applies feedback to improve performance.
Meets productivity standards and completes work in a timely manner.
Working Conditions and Physical Demands:
Position Type/Expected Hours of Work:
This is a full-time position. Typical hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. and Saturdays from 8:00 am to 12:00 pm (subject to change)
Supervisory Responsibility: None
What we offer: Competitive Salary and great benefits including; medical, Dental, Vision, Life Insurance, 401(k), Profit Sharing, Employee discount, Tuition Assistance and much more.
To apply for this position, please email your resume to: HR@interstatelumber.com.
Dispatcher
Stamford, CT
To apply, please email your resume to: HR@interstatelumber.com
Job Type: Full-time
Interstate + Lakeland Lumber, is seeking a Data Entry Sales Support Clerk for our Stamford, CT Location.
Interstate and Lakeland Lumber, a leader as a building materials supplier we strive to provide excellent customer service and quality product line offering to our clients. With multiple locations in CT and NY and 100 years in business, Interstate Lumber is dedicated to creating a rewarding career for all its associates. We are currently seeking a qualified Dispatcher to join our Yard team in Shrub Oak, NY. We offer competitive pay and solid benefit package which include; health, dental, vision, life insurance, 401(k), profit sharing, employee discount, tuition assistance and much more.
Essential Job Functions
Maintains inventory control, places orders or reorders from approved vendors, and maintains accurate records.
Inspects deliveries for accuracy, quality, and yard placement.
Assists employees with questions on products, orders, or stock.
Perform cycle counts when necessary.
Ensures all supplies are maintained at acceptable levels.
Assist with inventory preparation.
Responsible for the presentation of yard/warehouse products, including culling, layouts, restocking, segregation, and labeling of all special orders.
Coordinates and schedules workload of yard workers concerning receiving orders, restocking inventory, building orders to be delivered, and general yard condition.
Supervises customer service in the yard.
Responsible for security and safety procedures of yard operation.
Trains and certifies new hires on forklift operation.
Arranges for upkeep and repair of forklifts and company trucks.
Responsible for customer load building process with central dispatch.
Periodically updates manager on any open issues.
Other Duties
Competencies: Great people skills, ability to think on the spot and out of the box; able to adapt to a constantly changing environment; excellent written and oral communication skills; excellent negotiation skills; proactive planning and time management skills; reliable transportation, valid driver’s license, and evidence of insurability.
Required Education and Experience
High school diploma, GED, or its equivalent.
Minimum of 3 years of purchasing, receiving, dispatcher-related experience or demonstrated knowledge, skills, and abilities to perform the above mentioned tasks.
Preferred Experience
Five years working as a dispatcher in a similar environment. Prior product knowledge and experience working with building materials and lumber yards. Previous experience in forklift operations and training employees on forklift and yard safety.
Working Conditions and Physical Demands
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration, and extreme weather conditions. Physical demands include occasional forklift driving; prolonged lifting, carrying, standing, kneeling, walking, loading, unloading; ability to lift to 50 pounds at a time unassisted.
Position Type/Expected Hours of Work
Full-time position. Typical hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. The work schedule varies and requires the employee to work some Saturday and be responsible for closing the store occasionally.
Travel: Travel to other locations as necessary for meetings and training
Supervisory Responsibility: Supervising yard personnel
What we offer: Competitive Salary and great benefits
To apply for this position, please email your resume to: HR@interstatelumber.com.
CDL Driver
Newtown, CT
To apply, please email your resume to: HR@interstatelumber.com
Job Type: Full-time
Interstate + Lakeland Lumber, is seeking a CDL Driver for our Newtown, CT Location.
Interstate and Lakeland Lumber is an organization that strives to provide excellent customer service and quality product line offering to our clients. With multiple locations in CT and NY and 100 years in business, Interstate Lumber is dedicated to creating a rewarding career for all its associates.
We have an immediate hire opportunity for a CDL Class A Driver in Newtown, CT. This role is for you if you drive Manual Transmission Tractor Trailer and have a clean driving record. We offer a competitive pay rate, excellent union benefits, and a great work environment. Be part of our team! to apply, send your resume via Indeed or email us at hr@interstatelumber.com.
Essential Functions:
Transport Material from one company location to another
Perform vehicle pre-and post-trip inspections
Responsible for inspecting and maintaining vehicles, including regular maintenance, safety, state inspections, and emergency repairs.
Keep detailed logs of vehicle maintenance activities, inspections, and repairs to ensure that their trucks remain safe and legal to drive.
Accurately record pickups and drop-offs to ensure the dispatcher has a record of successful deliveries.
Pick up goods and materials, verify loads for accuracy, and deliver them as instructed.
Utilize GPS technology to outline routes while considering factors such as weight limits regulations on roads and tunnels, weather conditions, and traffic.
Responsible for essential vehicle maintenance; obey all safe work practices, policies, and processes.
Communicates well with dispatchers and other logistics personnel while completing their routes, which includes sharing updates on delivery timelines or route conditions.
Competencies
Reliable transportation, valid CDL A driver's license, medical card, and evidence of insurability; excellent written and oral communication skills
Working knowledge of the construction industry and building materials
Traffic laws/ DOT regulations/ driving knowledge
Ability to lift 80 pounds repeatedly throughout the day
Able to pass random drug tests and obtain a medical card
Clean driving record
Excellent listening and verbal communication skills in the English language
Education, Experience, and Age Requirements:
Manual Transmission Tractor Trailer/Flat Beds
License: CDL A
High school diploma or equivalent
Ability to read and communicate in English
21 years or older
At least 1-2 years' experience driving trucks OR an entry-level driver certificate for new truck drivers
No more than 4 points in 36 months
No more than 2 suspensions in 36 months.
No DWI/DUI convictions
Must pass a pre-employment physical aptitude test before hire
Preferred Experience:
5 Years CDL A Driver Experience
Prior product familiarization/product knowledge and experience working with building materials and in lumberyards. Previous experience in forklift operations
Experience transporting Lumber and building materials
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration, and extreme weather conditions
Physical demands include occasional forklift driving; carrying, standing, kneeling, walking, loading, unloading; ability to lift to 50 pounds at a time unassisted; ability to carry heavy doors/windows with assistance of carrying devices
Position Type/Expected Hours of Work
Full-time, 40 hours weekly average, occasional overtime required
Hours vary by location – typical hours are 7:00 AM to 3:30 PM, Monday to Friday,
Travel: Local Routes
To apply for this position, please email your resume to: HR@interstatelumber.com.
