Counter Sales Associate

Shrub Oak, NY

To apply, please email your resume to: HR@interstatelumber.com

Job Type: Full-time

Interstate + Lakeland Lumber, is seeking an Inside Counter Sales Associate for our newly renovated Shrub Oak, NY location.

While products are important, our success is due to our greatest asset, our people. Interstate + Lakeland Lumber is a team of dedicated professionals with great expertise and knowledge of the products we sell and our industry in general. This knowledge sets us apart and enables us to provide consistent and unsurpassed customer service.

To continue the commitment to servicing our customers, we are currently seeking an Inside Counter Sales Associate to join our Shrub Oak, NY, Inside Sales Associate team. The ideal candidate must have a can-do attitude, be a quick learner and get along well with others.

Summary/Objective: The Counter Salesperson is responsible for providing customers with outstanding customer service which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow the manager's directions and complete task as requested.

Essential Functions:

• Ability to follow instructions and communicate effectively
• Ability to learn about our products and keep up to date product knowledge
• Process sales in an accurate manner
• Balance cash registers
• Provide Outstanding Customer Service
• Assisting customers who purchase /or pick-up merchandise at the store.
• Process Sales Orders generated at the counter.
• Provide customers with reliable information regarding product specifications and pricing.
• Assisting team Members in servicing customers, answering phone calls, stocking merchandise and pulling orders for deliveries.
• Process Cash sale returns and refund paperwork
• Maintain cleanliness of counter area and ensuring merchandise displays remain stocked, current and neat
• Ensure that store displays are categorized properly
• Miscellaneous projects as assigned

Other Duties:

• Assist with customers in the yard as needed.
• Other duties as assigned.

Competencies:

Reliable transportation; excellent written and oral communication skills; excellent negotiation skills; pro-active planning and time management skills required. Working knowledge of construction industry product knowledge and home building requirements Highly self-motivated and positive attitude

Required Education and Experience:

• High school diploma or GED equivalent.
• Excellent verbal/written communication and organizational skills are essential.
• Strong organizational and interpersonal skills
• 2 Years of Building Materials Counter Sales Experience

Working Conditions and Physical Demands:

• Physical demands include lifting, carrying, standing, kneeling, and walking,
• The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration and extreme weather conditions.

Position Type/Expected Hours of Work:

This is a full-time position. Work schedule varies and requires employee to work every other Saturday and responsible for closing the store on occasion. Typical hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. Saturdays from 8:00am to 12:00pm

To apply for this position, please email your resume to: HR@interstatelumber.com.