Counter Sales Associate

Greenwich, CT

To apply, please email your resume to: HR@interstatelumber.com

Job Type: Full-time

Interstate + Lakeland Lumber, is seeking a Counter Sales Associate for Greenwich, CT Location

While products are important, our success is due to our greatest asset, our people. Interstate + Lakeland Lumber is a  team of dedicated professionals with great expertise and knowledge of the products we sell and our industry in general. This knowledge sets us apart and enables us to provide consistent and unsurpassed customer service. 

To continue the commitment to servicing our customers, we are currently seeking an Inside Counter Sales Associate to join our Greenwich, CT Inside Sales Associate team. The ideal candidate must have a can-do attitude, be a quick learner and get along well with others. 

Summary/Objective: The Counter Salesperson is responsible for the providing customers with outstanding customer service which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow manager’s directions and complete task as requested.  

Essential Functions:

• Ability to follow instructions and communicate effectively

• Ability to learn about our products and keep up to date product knowledge

• Process sales in an accurate manner

• Balance cash registers 

• Provide Outstanding Customer Service

• Assisting customers who purchase /or pick-up merchandise at the store.

• Process Sales Orders generated at the counter.

• Provide customers with reliable information regarding product specifications and pricing.

• Assisting team Members in servicing customers, answering phone calls, stocking merchandise and pulling orders for deliveries.

• Process Cash sale returns and refund paperwork

• Maintain cleanliness of counter area and ensuring merchandise displays remain stocked, current and neat

• Ensure that store displays are categorized properly

• Miscellaneous projects as assigned

Other Duties:

• Assist with customers in the yard as needed.

• Other duties as assigned.  

Competencies:   

Reliable transportation; excellent written and oral communication skills; excellent negotiation skills; pro-active planning and time management skills required.  Working knowledge of construction industry product knowledge and home building requirements Highly self-motivated and positive attitude

Required Education and Experience:

• High school diploma or GED equivalent.

• Must be bilingual in English/Spanish

• Excellent verbal/written communication and organizational skills are essential.

• Strong organizational and interpersonal skills

• 2 Years of Building Materials Counter Sales Experience

Working Conditions and Physical Demands:

• Physical demands include lifting, carrying, standing, kneeling, and walking, 

• The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 50  pounds.

•  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus 

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration and extreme weather conditions. 

Position Type/Expected Hours of Work:

This is a full-time position. Work schedule varies and requires employee works every other Saturday and responsible for closing the store on occasion.   Typical hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. Saturdays from 8:00am to 12:00pm.

To apply for this position, please email your resume to: HR@interstatelumber.com.

Data Entry Sales Support Clerk

Stamford, CT

To apply, please email your resume to: HR@interstatelumber.com

Job Type: Full-time

Interstate + Lakeland Lumber, is seeking a Data Entry Sales Support Clerk for our Stamford, CT Location.

While products are important, our success is due to our greatest asset, our people. Interstate + Lakeland Lumber is a team of dedicated professionals with great expertise and knowledge of the products we sell and our industry in general. This knowledge sets us apart and enables us to provide consistent and unsurpassed customer service. 

To continue the commitment to servicing our customers, we are currently looking for a detail detailed oriented individual to join our team as a Data Entry Sales Support Clerk.  This position will support members of our sales team in our Stamford, CT location.  The ideal candidate must be self-motivated, quick learner and have the ability to work efficiently in a very fast paced environment. 

Essential Functions:

• Generating building material quotes as per salesman requests

• Entering customer and account data from source documents within time limits 

• Compiling, verifying accuracy and sorting information to prepare source data for computer entry

• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output

• processing quotes timely and accurately

• Ability to follow instructions, pay attention to detail and communicate effectively with internal and external parties.

• Ability to learn about the products we sell

• Properly code and input customer orders, pricing information and additional data into computer sales software, (Kerridge Commercial Systems) .

• Ability to learn our sales software and keep up to date with systems upgrades

• Adheres to company policies, processes and procedures

Other Duties:

• Assisting Salesman as needed

• Other duties as assigned

Competencies

Reliable transportation; excellent written and oral communication skills; pro-active planning and time management skills required. Punctual and reliable, Strong knowledge of Microsoft Excel, high volume data entry skills, Attention to details and follow up skills

Required Education and Experience

• High school diploma, GED or equivalent

• Minimum of 1 years of high-volume data entry experience

• One year of building materials industry experience 

• Technical and computer software skills (Microsoft excel)  

• Ability multi-task, strong attention to detail and exceptional follow up skills.

• Excellent verbal/written communication and organizational skills are essential.

• Strong organizational and interpersonal skills

Preferred Experience:

• 2 years of building materials sales experience preferred 

• 2 plus years of data high volume entry experience

Working Conditions and Physical Demands:

• Office setting, extensive use of computer and office equipment

• Physical demands include sitting for extended period of time

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus 

• Ability to focus and look at computer monitor for extended periods of time.  

Job Type: Full-time

Benefits: Competitive Salary Medical, Dental and Vision Insurance, Life Insurance, STD,FSA/HSA and PTO

Schedule: Monday to Friday 7:30am to 4:30pm.

Work Location: Stamford, CT

CDL Driver

Bethel, CT

To apply, please email your resume to: HR@interstatelumber.com

Job Type: Full-time

Interstate + Lakeland Lumber, is seeking a CDL Driver for our Bethel, CT Location.

We are currently looking to add a CDL Driver to our team in Bethel, CT. Primary duties include driving trucks short and long distances to deliver various products to customers in compliance with all company safety policies and state and federal transportation regulations. This position may also perform multiple duties, including loading and unloading products to and from delivery trucks and physically moving the inventory. This position requires excellent driving skills to operate and maneuver a large vehicle safely.

Essential Functions:

• Perform vehicle pre- and post-trip inspections

• Be an excellent customer service representative while delivering products to our customers

• Responsible for inspecting and maintaining vehicles, which can include regular maintenance, safety, and state inspections, and emergency repairs. 

• Reports any accidents or delays to dispatchers or reporting manager. 

• Keep detailed logs of vehicle maintenance activities, inspections, and repairs to ensure that their trucks remain safe and legal to drive.

• Accurately record pickups and drop-offs to ensure dispatcher has a record of successful deliveries. 

• Pick up goods and materials, verify loads for accuracy, and deliver them as instructed.

• Document delivery by taking a picture of items delivered on site and submitting to dispatcher.

• Obtain delivery signature from customers at job site.  

• Utilize GPS technology to outline routes while considering factors such as weight limits regulations on roads and in tunnels, weather conditions, and traffic. 

• Responsible for essential vehicle maintenance; comply with all safe work practices, policies, and processes at all times.

• Communicate well with dispatchers and other logistics personnel while completing their routes, which includes sharing updates on delivery timelines or route conditions and logging breaks.

Other Duties:

• Operate forklift to load the trucks as necessary

Competencies

• Reliable transportation, valid CDL B driver’s license, medical card, and evidence of insurability; excellent written and oral communication skills 

• Working knowledge of the construction industry and building materials

• Traffic laws/ DOT regulations/ driving knowledge

• Ability to lift up 80 pounds occasionally throughout the day

• Able to pass random drug tests and obtain a medical card

• Clean driving record

• Excellent listening and verbal communication skills in the English language

• Dependability

Required Education and Experience

• High school diploma or equivalent 

• License: CDL A or CDL B

• Ability to read and communicate in English

• 21 years or older

• At least 1-2 years' experience driving trucks OR an entry level driver certificate for new truck drivers

• No more than 4 points in 36 months

• No more than 2 suspensions in 36 months.

• No DWI/DUI convictions 

• Must pass a pre-employment physical aptitude test prior to hire

Preferred Experience:

• More than 5 Years CDL A or B Driver Experience 

• Prior product familiarization/product knowledge and experience working with building materials and in lumberyards. Previous experience in forklift operations

• Experience transporting Lumber and building materials

Working Conditions and Physical Demands:

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving forklifts, noise, vibration and extreme weather conditions

•  Physical demands include occasional forklift driving; carrying, standing, kneeling, walking, loading, unloading; ability to lift to 80 pounds at a time unassisted; ability to carry heavy doors/windows with assistance of carrying devices.

Position Type/Expected Hours of Work

• Full-time, 40 hours weekly average, occasional overtime required

• Hours vary by location – typical hours 6:30 AM to 3:00 PM, Monday to Friday, some Saturdays required

Travel:     Within the states of CT and NY

Supervisory Responsibility: None

Benefits: Competitive wage and benefits package including; 401K Medical, Dental and     Vision Insurance, Life Insurance, STD, PTO, FSA, Dependent Care.

Salary: Commensurate with experience

Work Location: Bethel, CT